Interactive
Participants are invited into discussion, reflection, exercises, and realistic conflict scenarios.
Why Conflict Literacy?
People are regularly expected to navigate disagreement, but many have never received practical education in how to listen, negotiate, regulate emotion, or prepare for difficult conversations.
Conflict literacy is the ability to recognize conflict, understand its dynamics, communicate through disagreement, and make thoughtful decisions about what should happen next.
These workshops do not train participants to become professional mediators. They translate mediation-informed principles into practical skills that can be used in families, classrooms, workplaces, organizations, neighborhoods, and everyday life.
Bring Conflict Literacy to Your Community
Request a workshop for your school, business, nonprofit, church, professional organization, neighborhood, or community initiative.
Workshop Topics
Workshop content may combine several topics or focus deeply on one area depending on the host organization’s needs.
- Active listening
- Preparing for difficult conversations
- Assertive versus aggressive communication
- Understanding conflict styles
- Perspective-taking
- Negotiation in everyday life
- Interests beneath positions
- Emotional regulation during disagreement
- Reflective listening and reframing
- Collaborative problem-solving
- Repair, accountability, and apology
- Recognizing when mediation may help
The Workshop Experience
Practical
Each workshop focuses on skills participants can apply immediately in real conversations.
Adaptable
Content can be adjusted for the audience, setting, age group, available time, and organizational goals.
Reflective
Participants examine how their experiences, communication habits, and assumptions influence conflict.
Accessible
No prior mediation or conflict-resolution experience is required to participate.
Non-Certification Based
Workshops provide public education and practical skills, not professional mediator certification.
Who Can Host a Workshop?
Community & Education
- Middle and high schools
- Colleges and universities
- Libraries and community centers
- Youth-serving organizations
- Neighborhood associations
- Churches and faith communities
Organizations & Professionals
- Nonprofit organizations
- Businesses and workplaces
- Law firms and professional associations
- Healthcare and human-service organizations
- Government and civic agencies
- Community peacebuilding initiatives
Workshop Formats
Available Formats
- 60-minute introductory presentation
- 90-minute interactive workshop
- Half-day learning session
- Full-day training experience
- Multi-session educational series
- Virtual or in-person delivery
Customized Programming
Private workshops can be tailored to the organization, audience, conflict setting, learning objectives, and available time.
Customization may include revised scenarios, discussion questions, handouts, role-playing exercises, or a series designed around one continuing theme.
Pricing, Sponsorship, and Access
Workshop fees are determined by duration, audience size, preparation, customization, travel, materials, location, and facilitation requirements.
Community workshops may be offered free or at reduced cost when supported by grants, sponsors, partner organizations, or host underwriting. Pilot workshops may also be offered at reduced rates when they contribute to curriculum development and evaluation.
A formal workshop menu and pricing schedule will be published as the initiative develops. Current inquiries will receive an individualized proposal or preliminary estimate.
What Happens Next?
Submit an Inquiry
Share the organization, audience, preferred topic, possible dates, and workshop goals.
Introductory Conversation
We discuss the audience, format, learning objectives, accessibility needs, and available resources.
Workshop Proposal
You receive recommended content, duration, pricing, scheduling information, and appropriate next steps.
Request a Conflict Literacy Workshop
Whether you're exploring a workshop for a school, nonprofit, business, church, government agency, or community organization, we'd be happy to learn more about your goals. Complete the form below to request a workshop, ask questions, or begin the conversation.